Is it safe to provide my personal information in your website?

To process orders and memberships, it is necessary to obtain your personal information, however, we will only ask for the minimum information that we need to process orders.  You can change and update your personal information at any time.  If you pay online using a credit card, the card details are not viewed by us or any person except you during the transaction.  The details are encrypted and passed directly to the bank.  We do not retain your credit card details.

Returns and Exchanges Policy

If you change your mind about your purchase, Coovywear is happy to exchange the item as long as it is in new condition, unused, unopened, unworn and unwashed with all clothing tags still attached to garments and returned within 14 days of original dispatch.  If you have removed the tags, unfortunately, we will be unable to accept the return.

Unless the product is defective, all additional postage costs for returning items will be at your expense.

If your clothing purchase is the incorrect size we will gladly offer you a refund or exchange.  For these returns you are required to pay for return postage to Coovywear, as well as the further postage on the replacement item.

Note: If you need to exchange an item, please contact coovywear@gmail.com to receive proper exchange instructions.

Before you return an item(s), please make sure to process your return through your Coovywear account within 14 days of the original purchase.  Coovywear will issue a return authorization number when a request to make a return is submitted.

Note: When returning item(s), please follow all of the Coovywear return instructions.  Coovywear will not accept a return/exchange without a Coovywear return authorization number.

Once we have received the returned products, exchanges will be processed within 2 business days.  Refunds will credit the original account of payment.

How should my Coovywear Compression garments fit?

Your Coovywear compression garment should fit the body snugly and firmly without too much tightness.  Wearing Coovywear close to your skin enhances your performance by removing the friction and distraction of loose apparel.  The Coovywear compression Top takes a step further by incorporating a patent-pending moisture-management fabric to wick away sweat from the skin and tag, lets you focus on your game and your training.  Compression fit further decreases friction and chafing and helps support the muscles during vigorous activity.  All of our Coovywear is made of high quality 92% polyester and 8% spandex fabric, and manufactured in South Korea where proven workmanship in clothing industry is well known.

What shipping carrier do you use?

Most orders are delivered via USPS with tracking numbers. Goods will be delivered during normal business hours and can’t be delivered to APO, and P.O. Boxes. We do not ship during weekends. 

Does Coovy Wear have a Terms Of Use policy?

Trademarks

The trademarks, names, logos and service marks (collectively "trademarks") displayed on this website are registered.  Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.



 

Disclaimer of liability

The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

  

Conflict of terms

If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.